Support
Something we built isn't behaving?
Send it here. Support requests go straight to the team, not a queue. Include the account, the step that failed and roughly when it started.
Common questions
Is support included after handover?
Defect fixes in our own work are free for 30 days after handover. After that, small changes are billed hourly or covered by a retainer if you have one.
How fast do you reply?
Enquiries and normal support get an answer within one business day. Anything you mark urgent gets looked at the same working day.
Can you take over something another developer built?
Often yes, if the code or configuration is accessible and readable. We start with a short paid review so nobody guesses at the cost.
Do you work with Make or n8n?
Not yet. We have not shipped production work on those platforms, so we do not sell them. We build on Google Apps Script and Zapier, which we know well.
What do you need from us to start?
A short description of the problem, access to the relevant accounts, and one person who can approve decisions.